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Emmanuelle Massart is a Service Delivery Manager with a strong background in IT service and delivery management. With experience in various managerial roles in telecommunications and ICT companies, Emmanuelle has a proven track record in business development, operations, and project management. Emmanuelle is also equipped with a diverse set of certifications and trainings in areas such as communication, HR, project management, and ITIL. Emmanuelle's expertise and skills make their a valuable asset in ensuring client satisfaction and continuous improvement in service delivery.