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Alicia Nelson has a varied work experience in the healthcare and corporate sectors. Alicia is currently working at Wilson Health as the Director of Patient Access and Medical Records since August 2019. Prior to that, they worked at Kingman Regional Medical Center, where they held the positions of Manager of the Outpatient Scheduling Center and Manager of Outpatient Respiratory, Wound Healing, and Neurology Services from December 2013 to July 2019. Before that, they worked at UC Health as a Lead Access Coordinator from May 2007 to November 2013. Their early career experience includes working as an Auditor at Macy's Corporate Services Ltd from November 2003 to May 2007.

Alicia Nelson attended the Ohio Institute of Photography and Technology from 1998 to 2001, where they obtained two Associate of Arts and Sciences (A.A.S.) degrees. The first degree was in Commercial Photography, and the second degree was in Prepress/Desktop Publishing and Digital Imaging Design. Prior to attending the Institute, Alicia also completed their high school education at Hallettsville High School.