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Erika Joyner, ABOC, serves as the Optical Business Development and Sales Manager at Wills Eye Hospital since April 2022, overseeing vision insurance management, vendor relations, and sales strategies. Previously, Joyner held various roles including Certified Optician and Optical Development Manager at Biscardi Vision P.C., and Certified Optician and Store Leader at Warby Parker, where responsibilities included patient flow management and customer service enhancement. Prior experience encompasses management roles at Bonobos and Cole Haan, focusing on operations, visual merchandising, and compliance. Erika Joyner is currently pursuing an MBA at Drexel University's LeBow College of Business, with a background in Human Environmental Science from the University of Missouri-Columbia.