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Cindy Graff has a long and varied work experience, starting in 1990 with Williams Sound, LLC as a Customer Service Representative. Cindy worked with the company for eleven years before transitioning to Williams AV in 2001. At Williams AV, Cindy held several roles, including Eastern Regional Sales Manager, International Key Account Manager, Senior Customer Service Representative, Customer Service Manager, International Sales Operations Manager, and International Inside Sales Manager, which is their current position. Cindy'swork experience showcases their skills in sales, customer service, and management.

Cindy Graff attended the University of Minnesota and Hamline University from 1982 to 1987, where they studied Marketing and Retail Merchandising. It is unclear if they obtained a degree during this time. Cindy also had some association with Hamline University and the University of Minnesota, although the duration and specific details are unknown.