ÂÜÀòÂÒÂ×

Chandu Kerai is a seasoned IT professional with extensive experience in technical support and team leadership. Currently serving as a Senior Technical Support Analyst at William Blair since April 2022, Chandu previously held the position of Assistant Team Lead at TiG Data Intelligence, overseeing the dedicated support team for William Blair. Chandu's background includes roles as a Senior Support Engineer at MMR, where responsibilities included IT solutions and on-site support, as well as 2nd Line Support Engineer at Kalamazoo IT, addressing customer issues and managing ticket escalations. Earlier experience includes serving as an IT Engineer at Xoocafe Ltd, where Chandu provided comprehensive help desk support, and as a Home Shopping Picker at Tesco PLC, focusing on order fulfillment and efficiency. Education was completed at Hendon School from 1997 to 2001.