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Mallory O'Brien has extensive experience in communications and content strategy, currently serving as Manager of Content Strategy at Wilfrid Laurier University since June 2008. Prior roles at the same institution include Web Content Specialist and Communications and Public Affairs Officer. O'Brien began a career in communications as a Communications Assistant at Wilfrid Laurier University from 2006 to 2008. Earlier experience includes a position as a Sales Associate at Liz Claiborne Canada from 1999 to 2006 and as a Bell Relay Operator at Nordia Inc. in 2005. O'Brien holds a Master of Arts in Literature, Film and Media (2015) and a Bachelor of Arts in English and Film Studies (2008), both from Wilfrid Laurier University.