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Tristen Ward is an experienced IT professional currently serving as a Network Administrator and previously as an Information Technology Help Desk Technician at Wiley Companies since April 2019. In this role, Tristen provides crucial technical support for corporate computers, VOIP phones, networks, and servers, focusing on maximizing uptime and supporting the operational needs of Organic Technologies. Tristen's prior experience includes working as an Associate Field Technician at Epiphany Management Group, where responsibilities involved diagnosing and repairing technical issues and managing user accounts. Tristen began the career at Buehler Food Markets, Inc. as a Cashier. Academic credentials include a Bachelor of Technical and Applied Studies in Information Technology and an Associate of Applied Business in Computer Technology/Network Technology from Kent State University at Tuscarawas.