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Cong Zhang has over 25 years of experience in the technology sector, with a strong focus on application support and software testing. Since February 2012, Cong Zhang has been serving as an Application Support Analyst at Wilcom International, where responsibilities include troubleshooting and resolving software issues. Prior to this role, Cong Zhang worked as a Software Tester at Wilcom International from September 1998 to November 2011, contributing to the quality assurance process of various software products.