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Jameson Wick is an accomplished IT professional with extensive experience in IT Service Management, currently serving as the Director of IT Service Management at Wilbur-Ellis since May 2018. Responsibilities include shaping IT strategy and overseeing various IT support programs such as the ServiceNow Platform and telecommunications. Previous roles include Senior Manager of Enterprise Support, focusing on best practices and automation, and IT Support Manager at Burkhart Dental, supporting over 400 internal customers. Jameson served in the United States Air Force for over a decade, holding multiple technical and managerial positions while ensuring compliance and project management. Educational credentials include a Bachelor of Science in Information Technology Management from Trident University International and various associate degrees in related fields.