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Cindy Tso has a wealth of work experience, beginning with their role as Operations Manager at Americair from 1991 to 2001. During this time, they oversaw daily operations of a respiratory home care company, supervised office staff, and coordinated therapists and sales reps. From 2001 to 2014, they worked as Startup Administration for Pacific Pulmonary Services, assisting the President in opening a new branch and developing systems and processes to facilitate day-to-day operations. From 2014 to 2016, they worked as Office Administration for Linatech, and from 2015 to 2017, they were Work Trade Manager for Yoga @ Cindy's. Most recently, they were Office Manager and Executive Assistant at Vidtel, Inc. from 2010 to 2017, where they were responsible for all office administration, bookkeeping, accounts payable and accounts receivable, and managed payroll, benefits administration, and HR functions. Cindy also led all billing, invoicing, and collection for a channel community of over 100 worldwide partners, and provided monthly and quarterly revenue and sales operations reports. Prior to this, they worked at Trader Joe's from 1998 to 2010, holding roles as Assistant Manager, Supervisor, and Store Crew.

Cindy Tso obtained a Bachelor of Arts in Kinesiology from San Francisco State University. Additionally, they obtained an Emergency Medical Technician-I certification from Sierra-Sacramento Valley Emergency Medical Services in 1993.