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Camille D. is an experienced professional in customer care, with a background in teaching history. As the Head of Customer Care at Bloks, Camille is responsible for implementing processes, managing KPIs, creating FAQs, and leading projects to enhance the Bloks application. Prior to Bloks, Camille held a similar role at SWOOPIN, where Camille optimized internal software, managed relationships with providers, and oversaw customer satisfaction metrics for major brands. With a strong educational foundation in history, Camille has a diverse skill set that includes customer service management, team leadership, and project management.