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Ross Loughlin has extensive experience in the field of e-commerce. Ross started their career as an E-commerce Manager at All Saints Retail in 2006. Ross then joined drivebusiness as an E-commerce Account Director in 2008, where they were responsible for brand development, web traffic growth, and advertising revenue. In 2012, they joined Reiss as an E-commerce Projects Manager, and later became the Head of E-commerce and E-commerce Director. In 2019, they moved to Victoria Beckham as the Digital Director. Currently, they hold the position of Head of E-commerce at White Stuff, starting in 2022.

Ross Loughlin attended the University of Brighton from 2000 to 2004, where they obtained a 2.1 degree in Business Studies with Marketing.