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Erica Jackson M.S. specializes in Human Resources with extensive experience across various roles. Currently serving as the Human Resources Shared Services Manager at Wheels Up, Erica functions as an ICIMS System Administrator and leads the Employee Life Cycle management. Previous roles include Career Services Advisor at Spartan College of Aeronautics and Technology, where Erica assisted students in securing employment, and Human Resource Manager at Mile High Seniors Home Helpers, focusing on recruitment and caregiver-client coordination. As the Non-Profit Operations Director for Community Educational Outreach, Erica established relationships with educational institutions and facilitated work-based learning opportunities. Additional experience includes case management at the WIC Nutrition Program and tax management at Jackson Hewitt Tax Service Inc. Erica holds a Master’s degree in Industrial and Organizational Psychology from Kaplan University, a Bachelor of Arts in Business Administration and Management from Campbell University, and a Bachelor of Science in Psychology from the University of Wyoming.