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Kathleen Agustin has extensive experience in operations and customer service, currently serving as Operations Coordinator at Wheeler Real Estate Investment Trust since 2018 and previously as Acquisitions Coordinator at the same company since 2013. With a background in tax preparation and bookkeeping at Cecilia T. Agustin from 2010 to 2019, Kathleen utilized Lacerte Tax and EasyACCT programs for financial management. Prior roles include server and supervisor positions at various restaurants, demonstrating strong skills in customer service, multitasking, and team leadership. Kathleen's experience also extends to the banking sector, working as a Teller Operations Specialist at Bank of America, where responsibilities included transaction processing and team coaching. Educational qualifications include an Associate of Applied Science in Accounting from Tidewater Community College and an Advanced Diploma in Hotel/Motel Operations from Kempsville High School.