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Priya Pais D'Costa serves as a Senior HR Client Consultant at WFC Holding since November 2020, where project management has significantly influenced the company's strategy and profitability through organizational design alignment. Previously, Priya held the position of HR Business Partner at Etihad Airways from 2004 to November 2018, successfully implementing performance management and overseeing a system transformation from Oracle to SAP. Other roles at Etihad Airways included Senior Organization Development Officer for Compensation and Benefits, Senior Recruitment Officer, and Global Rewards and Policies Officer. Priya began their career as a Recruitment Officer at Emirates in 2002. Educational qualifications include a Master's in Business Administration from the Institute of Management Education - Pune, a Diploma in Human Resources Development from the All India Institute of Management Studies, a Bachelor's in Business Administration from American Global International University, and a Diploma in International Airline and Travel Management from IATA Training.