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John Wood is a seasoned IT professional with extensive experience in system administration and technical support. Currently serving as a System Administrator at Swire Shipping since September 2019, John previously held the position of Senior System Administrator at Ellucian, focusing on maintaining a mixed server environment with high uptime standards. With a background in technical support roles at Ellucian and TEKsystems, John is skilled in troubleshooting, workstation maintenance, and network configurations. John holds a Bachelor's degree in Information Systems and Cybersecurity and an Associate's degree in Computer Network Systems from ITT Technical Institute-Seattle.