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Danielle Frady-Luna currently serves as Operations Manager at WestPoint Financial Group since January 2020, holding additional roles as District Office Manager and New Business Coordinator. Previously, Danielle was Agency Operations Manager and New Business Team Lead at MassMutual Illinois from July 2016 to January 2020. Danielle’s career began at New England Financial as Agency Office Assistant after a role as New Business Analyst at MetLife Premier Client Group Chicago-O'Hare. Earlier experience includes a position as Customer Service Representative and Sales Administration Assistant at Jasmine Bridal, where Danielle excelled in customer service with a quality assurance record of 98% or greater. Danielle holds a Bachelor’s Degree in English Language and Literature from Wheaton College, earned from 2004 to 2007.