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anna Papanikolaou joined Westpac Group as General Manager, Group Transformation in February 2022 and became Chief Transformation Officer in April 2022. She is responsible for leading the Group’s Transformation efforts to become a simpler, stronger bank, and accountable for the Customer Outcomes and Risk Excellence (CORE) Program, and the Chief Control Office.

Yianna has over 20 years of experience in the financial services industry, has held executive roles and led large scale transformations for major organisations across the globe. Before joining Westpac, she spent seven years at Deutsche Bank in the United Kingdom where she held several leadership positions, including Managing Director, Chief Transformation Office. Prior to this, she was at Royal Bank of Scotland, as Head of Strategy and Transformation for the Corporate bank. Earlier in her career she was part of Accenture’s Financial Services consulting practice.

Yianna holds a bachelor’s degree in Computer Science and Mathematics from Clark University and an MBA from The University of Manchester, United Kingdom.