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Sarah Martyn has extensive experience in workforce optimization and management, primarily within the financial services sector. Currently serving as a Forecast Analyst and Workforce Optimisation Manager at Westpac New Zealand since August 2015, Sarah influences management across multiple channels with strategic capacity planning and leadership coaching, driving operational excellence. Previous roles include Capacity Stream Manager and Team Leader at ANZ from January 2011 to March 2013, where Sarah supported management with capacity planning and led high-performing teams. Earlier career experience at Westpac New Zealand Limited from 2002 to 2010 involved assessing mortgage lending and various operational support roles within the retail branch.