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Don West has over 20 years of experience in the credit union industry. Don started their career at Mountain America Credit Union in 1997 as a Senior Network Engineer. After three years, they moved to Tooele Federal Credit Union and served as an Assistant Vice President for seven years. In 2017, they joined Westmark Credit Union as the Chief Information Officer, where they are currently employed.

Don West attended the University of Phoenix from 2000 to 2002, where they studied Computer Science/Web Management. However, no specific degree was mentioned.