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Jon Gagné started their work experience in 2011 as a CSR in Personal & Business Retail Banking at TD. Jon then moved on to become a Property & Casualty Insurance Agent at Desjardins Groupe d'assurances générales in 2013. Following this, they held roles at Alpine Insurance & Financial Inc as an Account Manager in Personal Lines and later as an Account Executive. In 2019, they transitioned to HUB International as a Commercial Account Manager in Professional Lines and later in Energy & Transportation. Jon then worked as a Commercial Account Manager at Lloyd Sadd Insurance Brokers Ltd., before joining Westland Insurance Group Ltd. as a Commercial Account Manager in Lead Sales & Service for Programs in 2022.

Jon Gagné's education history includes studying Business Administration and Management at Mount Royal University and pursuing General Studies at Bow Valley College. In 2016 and 2021, Jon attended the SGI Commercial Broker Academy for additional training.