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Matt Splettstoeszer is an experienced professional in operations and account management, currently serving as Portfolio Manager at Westlake Associates Inc. since February 2021. Prior roles include Director of Operations and Customer Retention Analyst at ITEX, where Matt oversaw system changes and analyzed member retention for over 80 franchisee offices. Earlier experience includes managing top customer accounts at C.H. Robinson and providing account oversight at Customer Elation. Additionally, Matt held positions in recruitment and home mortgage consulting, demonstrating a strong background in client relations and strategic management. Matt holds a Bachelor of Arts in Computer Information Systems from The College of St. Scholastica.