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Ana Plouffe is an experienced professional in the banking industry, currently serving as a Commercial Loan Assistant at Westfield Bank since June 2003. Throughout the tenure at Westfield Bank, Ana has held various roles including Commercial Specialist in Quality Control, Retirement Specialist, Residential Specialist, and Fraud Analyst during the Chicopee Savings merger. Prior to Westfield Bank, Ana worked at Chicopee Savings Bank as an Assistant Manager, overseeing the West Springfield Office and later the Memorial Drive branch. Ana holds a Bachelor of Business Administration degree with a focus on Legal Assistant/Paralegal from Bay Path University, completed between 2013 and 2016.