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Tom Jackson is an accomplished technology professional with extensive experience in various leadership roles across several companies. At Western & Southern Financial Group, Tom serves as Systems Manager for Telephony Platforms. Previous positions include Director of Technology for North America at The Avon Company, and IT Director of Global Shared Services at Luxottica, where Tom also held the role of Senior Manager for Customer Care Technology. Earlier experience encompasses IT Senior Manager responsibilities at Avon, overseeing Customer Care Transformation and Global Network projects, as well as telecommunications expertise at GE Capital. Tom holds a Bachelor of Science in Information Technology and an Associate of Applied Business in Business from the University of Phoenix.