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Juli McCarroll, MA, MLIS, AHIP, currently serves as a Medical Librarian and Assistant Professor at Western Michigan University Homer Stryker M.D. School of Medicine, where responsibilities include providing library services that support teaching, research, and patient care. Prior roles have included Medical Librarian and Instructor at Seco Tools, where customer satisfaction and support were prioritized, and Librarian and Department Head at Bowling Green State University, overseeing daily operations and instructional services. With extensive experience in library sciences, communication, and bilingual outreach, particularly within the Latino community, Juli holds multiple degrees, including an MS in Library and Information Science from Drexel University and two MAs in Spanish and English from Bowling Green State University.