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Ru B. is an experienced CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in CRM Dynamics services within project life cycles utilizing Azure DevOps, SQL, and PowerBI. Previous roles include an internship at Valyant AI, where Ru B. focused on system testing, data visualization, and natural language processing, along with an eCommerce Business Analyst position at PetsGlory, where analysis reports aided marketing strategies. Additional experience involves volunteer work as External Communications Manager for Project Management Without Borders, managing marketing strategies, and a Business Analyst role at Pactic Media Concepts Pvt Ltd, contributing to significant revenue generation and effective budget management. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.