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Caroline Parmenter is currently working as a Communications and Engagement Manager (Rail) at West Midlands Combined Authority since December 2020. Prior to this role, Caroline held positions such as Internal Communication Officer at CCW, Communications and Engagement Officer (Research and Innovation) at Coventry University, Media And Communications Officer at Walsall Council, and Communications and Engagement Assistant at University of Birmingham and NHS South East Staffordshire and Seisdon Peninsula Clinical Commissioning Group. Caroline completed their Bachelor's degree in English and American Literature at Keele University in 2014.