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Novena Chan is a data and analytics developer with extensive experience in various industries, including cultural, insurance, banking, and technology. Current role at West Kowloon Cultural District Authority involves migrating system integration platforms to Azure cloud and developing BI dashboards for ticket sales and admission. Previous positions include technical consultant at SAS focusing on ETL development for the insurance sector, associate at Cognizant handling ETL in the banking industry, and solution developer at PCCW Solutions Limited enhancing application programs for data warehouses. Novena has acquired skills in Informatica, Azure Data Factory, Power BI, SAS, and various database technologies. Novena holds a Master of Science in Data Science and Analytics from The Hong Kong Polytechnic University and a Bachelor of Business Administration in Supply Chain Management from The Hang Seng University of Hong Kong.