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Margaret Chan worked as the Head of Corporate Administration at the West Kowloon Cultural District Authority since October 2020. Prior to that, they held the position of Deputy Head in the General Manager Office at Bank of Communications from December 2008 to August 2018. Before that, they were an Executive Assistant and Planning Manager at Zurich Insurance Group (Hong Kong) from July 1999 to May 2008.

Margaret Chan earned a Master's degree in Corporate Governance from The Hong Kong Polytechnic University, where they studied from 2008 to 2011. Prior to that, they pursued an MBA in Business Administration at the Macquarie Graduate School of Management (MGSM) from 2002 to 2003. Margaret also holds a Master of Management degree from Macquarie Business School, where they studied from 2000 to 2002. The field of study for their Master of Management degree is not specified.