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Mark Nicholson has a diverse work experience in the field of human resources. Mark started their career in 1998 as a Senior HR Manager at Progressive Enterprises Ltd. In 2004, they joined Air New Zealand where they held various HR management roles, including HR Manager for International Cabin Crew and General Manager of Human Resources. In 2011, Mark joined Wessex Water as the Group Director of Human Resources. In April 2020, they transitioned to the role of Group Director of People at Wessex Water.

Mark Nicholson attended Massey University and St Paul's Collegiate, but no specific degree or field of study is provided. Mark also obtained the Chartered FCIPD certification from the Chartered Institute of Personnel & Development, although the exact date of certification is not specified.