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Jennifer Rottman is an experienced professional with a strong background in client relations and operational management. Currently serving as a Resolution Specialist at Wesley Financial Group, LLC since February 2020, Jennifer is responsible for managing client relationships, developing action plans for dispute resolutions, and driving team morale. Jennifer also held the position of Manager at the same company, overseeing a team of Resolution Specialists and conducting performance audits to enhance productivity. Prior experience includes roles as a Provider Data Analyst at Clover Health, Customer Care Coordinator at Numotion, and Claims Analyst at Amerigroup, showcasing expertise in data analysis, customer service, and claims processing. Jennifer holds a degree in Medical Insurance Coding from Fortis Institute in Houston.