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Sophie Steward has extensive experience in customer service and conservation, currently serving as a Customer Service Agent at Wescot Credit Services Limited since July 2022, and as a voluntary welcome assistant at RSPB since October 2020. Previous roles include HE Lecturer in Animal Science and Conservation at Bishop Burton College, Customer Consultant at Wescot Credit Services, Crew Trainer at McDonald's, and various voluntary positions in animal care and community service. Sophie holds a Master’s Degree in Wildlife Conservation from the University of Chester and a Bachelor’s Degree in Bio-Veterinary Sciences from the University of Lincoln.