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Joaquim Mackin Goncalves is a skilled customer service and marketing professional with experience in various roles that emphasize customer interaction and support. Currently serving as a Customer Growth Intern at WeMoney since May 2023, Joaquim is responsible for addressing customer inquiries and resolving complaints. Previously, Joaquim worked as a Marketing Intern on the Growth Team at UseVerb and contributed to the Customer Service Department at Bstore, handling online returns, refunds, and customer satisfaction. Additional experience includes roles as a Sales Representative and Sales Assistant at Havaïanas and Cotton On Group, focusing on customer service, store organization, and social media engagement. Joaquim holds a Bachelor of Commerce degree in International Business from Curtin University, completed in 2022.