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Geoffrey Cain has a diverse work experience. Geoffrey is currently working as a Desktop Support Specialist at Wellspring Worldwide since October 2022. Prior to this, they worked at Foot Locker Corporate Services, Inc. from April 2018 to October 2022 as a Global Service Desk Senior Service Desk Analyst. In this role, their responsibilities included providing high-level customer support for corporate end users and executives, creating and resolving tickets using ITIL method via ServiceNow, and maintaining documentation for end users, among other duties.

Before joining Foot Locker, Geoffrey served as an IT Support Manager at Slack and Company from an unknown start date to September 2017. Their responsibilities included managing and providing desktop technical support for the advertising agency, administering and maintaining user accounts, and providing hardware and software support for over 100 users, among other duties.

Geoffrey's work experience also includes a role as a Systems Manager at JC Whitney from August 1999 to March 2006.

Geoffrey Cain enrolled at Michigan State University in 1987 and completed their undergraduate degree in Communications with a specialization in Advertising in 1992. In terms of additional certifications, they obtained the Jamf Certified Tech certification from Jamf in December 2022 and the Jamf Certified Associate Exam - English certification from the same institution in September 2022.