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Lily Chen has gained significant work experience in a variety of design and product roles. Lily began their career as a Product Designer at Prevail Health in 2019, where they worked until August of that year. Lily then went on to become a Design Consultant at Gab China from February 2019 to January 2021. In 2017, Lily co-founded Qmmunity and served as a Co-Founder until January 2021. Continuously progressing, they joined Peek in January 2021 as a User Experience Designer and worked there for a year. Following that, Lily worked at O/M as a Product Designer from March 2022 to June 2023. Currently, they work at WellSaid Labs as a Product Designer, starting in June 2023.

Lily Chen completed their Bachelor of Fine Arts (BFA) degree in Design and Visual Communications, General at the School of the Art Institute of Chicago from 2014 to 2017. Lily further pursued their studies at New York University from 2019 to 2021, where they obtained a Master of Science (MS) degree in Integrated Digital Media.