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Paul Spry has a diverse background in customer success and project management, with experience in roles such as Scrum Lead, Team Lead, Project Coordinator, and Senior CX and Product Ops. With a strong focus on customer satisfaction and effective communication, Paul has successfully led teams and projects to deliver quality results. Through their various positions, Paul has built strong relationships with stakeholders and customers, ensuring deliverables are completed within scope and on time. Paul's educational background includes a degree in Cognitive Science and a graduate certificate in Interactive Media Management, highlighting their expertise in human-computer interaction and user-centered design.