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Michelle Chang, MHA has extensive work experience as a customer success team lead at Wellnecity since 2023. Prior to that, they worked at Baylor College of Medicine as a business strategy and development specialist from 2020 to 2023, and corporate program coordinator from 2019 to 2020, and as an administrative fellow from 2018 to 2019. Michelle also served as a graduate administrative intern in nursing strategy and operations at Houston Methodist in 2017. Before entering the healthcare industry, they worked as an administrative assistant at Formosa Chemicals & Fibre Corporation in 2013.

Michelle Chang has a Master's Degree in Health Administration from Cornell University and a Bachelor of Science in Public Health from The University of Texas at Austin. Michelle also has a Certificate in Strategy Execution from Harvard Business School Online and additional certifications in Business Foundations, IC3 Certification, Lean Six Sigma Yellow Belt, and Pre-Health Professions from various institutions. No information is provided about when or where they obtained these additional certifications.