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Tracy Upton has a diverse background in customer service and operations management, with extensive experience spanning several years in different roles across multiple companies. Currently, Tracy serves as a Customer Service Specialist at Wellington Group of Companies since January 2020. Previously, Tracy held positions at Caravan Group of Companies as Driver Manager and Customer Service Coordinator, which involved overseeing fleet operations, ensuring timely service, and maintaining customer satisfaction. Additionally, Tracy worked as an Operations Manager at Install-Pro, contributing to business expansion across three divisions. Other roles include Store Manager at Smart Set / Reitmans group and customer service roles in various retail settings. Tracy holds a High School Diploma from Macdonald High School and a DEP in Administration from West Island Career Center.