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Ratna Attli is an experienced healthcare professional currently serving as the Head of Patient Transfer Services at Wellington Free Ambulance, where responsibilities include designing sustainable operating models and engaging with stakeholders for optimized service delivery. Previously, Ratna held the position of Planned Care Manager at Huttvalley District Health Board, overseeing planned care activities, project leadership, and budget administration. Ratna's extensive experience at Auckland DHB encompassed roles including Operations Support Manager, Validation Officer & Elective Services Planner, where management of departmental operations, quality assurance, and performance improvement were key focus areas. Educational qualifications include a Graduate Diploma in Business & Strategic Management from Open Polytechnic of New Zealand, a New Zealand Diploma in Business from Auckland University of Technology, and a Bachelor's degree in Mathematics from Osmania University in Hyderabad.