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Saif Zulficar is an IT professional with extensive experience in technical support and analysis across various organizations. Currently serving as an IT Support Analyst at Well Pharmacy since May 2023, Saif previously held positions including Information Technology Analyst at The CI Group Holdings plc, where responsibilities included managing support requests and simplifying technical issues for non-technical users. Saif's prior roles as an IT Support Technician at Frontline Consultancy & Business Services and Sodexo involved delivering customer support through various channels, maintaining documentation, and ensuring adherence to service management principles. Additionally, Saif worked as an IT Analyst at Irwell Valley Housing Association, focusing on resolving hardware and software issues while supporting colleagues with technology-related challenges.