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Olga Pomelkova has extensive work experience in the customer service field. Olga started their career at MERSEN Canada Dn Ltd in 2005, where they worked as a Customer Service Representative until January 2022. Following that, they joined Ricards Wilcox Canada as an Inside Sales Associate from February to October 2022. Currently, they are employed at Welbilt Inc. as a Customer Services Specialist, starting in February 2023.

Olga Pomelkova pursued their Bachelor's degree in Mechanical Engineering from Polytechnic University Minsk. Olga also dedicated a year from 2009 to 2010 to study AutoCAD at George Brown College. In 2014, they attended Humber College and undertook a program in Quality Management.