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Pamela Porter is an accomplished professional with extensive experience in technical client support and customer success. Currently serving as a Senior Technical Client Associate at Weedmaps since November 2021, Pamela oversees onboarding and training while ensuring high-quality support for strategic clients. Previous roles include Technical Customer Support Specialist at Mailchimp and Amazon, where Pamela managed customer relationships and technical issues in SaaS environments. Additional experience includes Account Manager at Enjoy Technology, Technical Expert at Apple, and AWS Coordinator at ADP, where training and technical support were pivotal. Pamela earned a Bachelor of Arts in Communication and Media Studies from the University of Colorado Colorado Springs and a Master of Business Administration in Organizational Leadership from Dallas Theological Seminary.