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Robert Palmer has a strong background in information technology and operations. Robert started their career as a CIO at Lenox Group Inc. in 1995, where they worked for 12 years. After that, they joined Franklin Credit as a CIO in 2007 and held this position until 2010. Their most recent role was at Wedgewood Pharmacy, where they served as the CIO from 2010 to 2014 and then transitioned to the Chief Operating Officer (COO) position, with no specified end date.

Robert Palmer earned a Bachelor of Science degree in Management from Rowan University, which they attended from 1984 to 1987. Robert then pursued a Master of Business Administration (MBA) at Rider University, where they studied from 1988 to 1991. In 2000 and 2001, Palmer attended the University of Virginia Darden School of Business, where they obtained a Post Graduate Certificate. It is unclear what field of study they pursued during their post-graduate studies.