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Agata Szybilska-Czech is currently the Client Service Director at WebTalk Agency, where she oversees a team of nearly 30 customer service representatives and is responsible for the department's development and team competence. With a background in account management and marketing projects at companies like VMLY&R and The Digitals, Agata has experience working with clients such as Dom Development, Unilever, and Lenovo. She holds a Master's degree in Management and Marketing with a specialization in economic psychology from Kozminski University.