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With over seven years of experience in customer success and account management, Jacob works on the Client Success team as a Manager of Digital Marketing. He enjoys helping clients tackle problems and achieve their marketing goals through effective campaign development and management.

In past roles, Jacob has effectively onboarded financial institutions to a purpose-built CRM, helped nonprofits, creators, and small businesses design and launch custom e-commerce shops, and drove brick-and-mortar business for a global specialty retailer.