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Harshitha V is an experienced Cloud Support Engineer at Webscale Networks since April 2022 and has held the position of Senior Customer Support Representative at Concentrix since January 2020. Prior to these roles, Harshitha worked at PurpleRain Technologies Inc. as a Billing Support & Backend Ops Specialist from February 2019 to October 2019, contributing to a fully distributed B2B SaaS startup. Additionally, Harshitha served as a Tech Support Admin L1 at DIYA SYSTEMS (Mangalore) Private Limited from September 2015 to December 2018, providing technical support and upselling website-related products. Harshitha holds a Bachelor's degree in Electrical and Electronics Engineering from Vidya Vikas Institute of Technology, Mysore, obtained in 2015.