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Karen Chan has a diverse work experience in the creative industry. Karen currently works at Weber Shandwick, where they started in 2017 as a Senior Copywriter, Digital. In this role, they led creative work within the Hong Kong office, focusing on campaigns, branding, communications strategy, and content production. Karen's creative campaigns have been recognized with prestigious regional awards. Karen then moved up to Associate Creative Director in May 2019 and currently holds the position of Creative Director since May 2021.

Before joining Weber Shandwick, Karen worked as a Senior Digital Content Creator at STAKK Factory Limited from August 2016 to April 2017. Prior to that, they were an English Copywriter at Isobar from September 2014 to August 2016. In this role, Karen worked with clients such as Audi Hong Kong, Estée Lauder, Huawei, Uniqlo, and Swire Hotels, focusing on ideation and copywriting for campaigns, websites, and social media.

Karen's early career saw their work as a Senior Account Executive at Ren Publishing (HK) Limited from April 2012 to September 2014. In this role, they wrote for custom publications for various clients and managed projects, including working with clients like The Hong Kong Jockey Club, Clearwater Bay Golf and Country Club, and Hong Kong International Airport.

Karen Chan completed their Bachelor of Arts degree in English and Fine Arts at The University of Hong Kong from 2007 to 2010. Following this, they pursued a Master of Arts degree in English at the University of York from 2010 to 2011.