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Shikha S. is an accomplished Project Manager specializing in Customer Onboarding at WebEngage since December 2021, where significant contributions include managing product integration for diverse clients across multiple regions and achieving over 95% project delivery success in alignment with client needs. Previously, Shikha held roles as a Customer Onboarding Associate, responsible for post-sales support across various industries, and as a Management Trainee at Future Generali India Life Insurance, focused on consumer behavior and marketing strategies. Early career endeavors included marketing internships at SKS Enterprises and Callify.ai, where Shikha enhanced customer engagement through social media and content creation. Shikha's educational background includes an MBA in Marketing from IBS Mumbai and a BTech in Information Technology from Shreemati Nathibai Damodar Thackersey Women's University.