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Kinjal Rana is a seasoned professional with extensive experience in quality assurance and technical support, currently serving as a Senior Quality Assurance Engineer at WebEngage since February 2019. Prior roles at WebEngage include Lead - Technical Account Management, Lead Support Operations, and Senior Technical Support Engineer. Prior to WebEngage, Kinjal worked as a Software Specialist at eClinicalWorks from April 2017 to January 2019. Kinjal holds a Bachelor of Engineering (B.E.) in Computer Engineering from Vishwatmak Om Gurudev College Of Engineering, completed in 2016, and a Diploma in Information Technology from Vidyavardhini Bhausaheb Vartak Polytechnic.