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Glenn Chan is an accomplished Information Technology Support Specialist with extensive experience in technical support and customer service roles across various industries. Since February 2013, Glenn has worked at Advantage Webco Hawaii, holding positions as Information Technology Support Specialist and Solutions Tech/Web Master. Previous roles include Technician at VWR, Red Zone Specialist at Apple Inc., Virtual Customer Account Executive at Comcast Communications, and Senior Client Advocate III at Yahoo!. Glenn has also provided technical support at Oceanic Time Warner Cable and served as an IT Assistant at Heald College. Early in Glenn's career, significant contributions were made as a System Analyst at Kalihi YMCA, where database development and implementation were key responsibilities. Glenn holds a Bachelor of Science in Media and Online Communications from the University of Phoenix and an Associate in Applied Science in Network and System Administration from Heald Business College.